{"id":2,"date":"2025-06-09T16:25:04","date_gmt":"2025-06-09T16:25:04","guid":{"rendered":"https:\/\/soloro.life\/?page_id=2"},"modified":"2026-04-01T18:38:02","modified_gmt":"2026-04-01T18:38:02","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/soloro.life\/es\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2\" class=\"elementor elementor-2\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-795fac72 e-flex e-con-boxed e-con e-parent\" data-id=\"795fac72\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47e6dc75 elementor-widget elementor-widget-text-editor\" data-id=\"47e6dc75\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><b data-path-to-node=\"3\" data-index-in-node=\"0\">Shipping Policy<\/b><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c89035b e-flex e-con-boxed e-con e-parent\" data-id=\"c89035b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee7bee1 elementor-widget elementor-widget-text-editor\" data-id=\"ee7bee1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Processing &amp; Handling Times<\/strong><\/p>\n<p>Because our Orgonite pendants are handcrafted and many are gold \/ silver plated, we take extra care in preparing your order.<\/p>\n<p>In-Stock Items: Orders are processed and dispatched within 1\u20133 business days.<\/p>\n<p>Made-to-Order \/ Custom Items: Please allow 7 business days for our studio to hand-pour and polish your piece before shipping.<\/p>\n<p>Note: We do not process or ship orders on weekends or public holidays.<\/p>\n<p>\u00a0<\/p>\n<p><strong>Shipping Rates &amp; Delivery Estimates<\/strong><\/p>\n<p>We ship worldwide from our studio in Spain. Shipping charges for your order will be calculated and displayed at checkout<\/p>\n<p>\u00a0<\/p>\n<p><strong>Shipment Confirmation &amp; Order Tracking<\/strong><\/p>\n<p>You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).<\/p>\n<p>Due to the relative high value of our orgonites, all orders are shipped via a fully tracked and insured service.<\/p>\n<p>The tracking number will be active within 24 hours of generation.<\/p>\n<p>\u00a0<\/p>\n<p><strong>Customs, Duties, and Taxes<\/strong><\/p>\n<p>SOLORO is not responsible for any additional customs and taxes applied to your order \u2013 (although we aim to minimize any unexpected financial surprises.)<\/p>\n<p>All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).<\/p>\n<p>If a package is returned to us because of any unpaid customs fees, we will refund the cost of the product minus any return shipping fees incurred.<\/p>\n<p>\u00a0<\/p>\n<p><strong>Damaged or Lost Items<\/strong><\/p>\n<p>If you received damage to your order, or if it has been lost in transit, please contact our support team at hola@soloro.life within 5 days of the estimated delivery date.<\/p>\n<p>Please save all packaging materials and damaged goods before filing a claim, as we will need photos to process a replacement for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Processing &amp; Handling Times Because our Orgonite pendants are handcrafted and many are gold \/ silver plated, we take extra care in preparing your order. In-Stock Items: Orders are processed and dispatched within 1\u20133 business days. Made-to-Order \/ Custom Items: Please allow 7 business days for our studio to hand-pour and polish your [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/soloro.life\/es\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soloro.life\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soloro.life\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soloro.life\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soloro.life\/es\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":4,"href":"https:\/\/soloro.life\/es\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":1601,"href":"https:\/\/soloro.life\/es\/wp-json\/wp\/v2\/pages\/2\/revisions\/1601"}],"wp:attachment":[{"href":"https:\/\/soloro.life\/es\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}